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Rancang Bangun Aplikasi e-CRM Alfamart Batam Dengan Metode Extreme Programming

Main Author: Tukino, Tukino
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Universitas Islam Sumatera Utara , 2019
Subjects:
Web-based
Customer Relationship
Management Information System
Online Access: https://jurnal.uisu.ac.id/index.php/infotekjar/article/view/848
https://jurnal.uisu.ac.id/index.php/infotekjar/article/view/848/pdf
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fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">Rancang Bangun Aplikasi e-CRM Alfamart Batam Dengan Metode Extreme Programming</title><creator>Tukino, Tukino</creator><subject lang="en-US">Web-based; Customer Relationship; Management Information System</subject><description lang="en-US">This can make irresponsible parties libel the company because everyone or customers who join it can read and comment freely on what the customer complained about. Therefore, PT Indoritel Makmur International Tbk (Indomaret) Batam is advised to have an application that can arrange and provide services to complaints or criticism and customer suggestions. To overcome these problems then designed a web-based Customer Relationship Management (CRM) information system. This design aims to facilitate customers in delivering criticism and suggestions or complaints to the service company. This design uses UML modeling diagram (Unifed Modeling Language) such as, Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram. In addition, the technologies used in this design system such as Dreamweaver, PHP, and MySQL. The end result of this design is a Web-based Customer Relationship Management (CRM) information system that can be used to manage customer complaints submitted to PT Indoritel Makmur International Tbk (Indomaret) Batam. The Extreme Programming method is the most widely used approach to software development</description><publisher lang="en-US">Universitas Islam Sumatera Utara</publisher><contributor lang="en-US"/><date>2019-02-08</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>Journal:Article</type><type>File:application/pdf</type><identifier>https://jurnal.uisu.ac.id/index.php/infotekjar/article/view/848</identifier><identifier>10.30743/infotekjar.v3i2.848</identifier><source lang="en-US">InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan; Vol 3, No 2 (2019): InfoTekJar Maret; 21-31</source><source>2540-7600</source><source>2540-7597</source><source>10.30743/infotekjar.v3i2</source><language>eng</language><relation>https://jurnal.uisu.ac.id/index.php/infotekjar/article/view/848/pdf</relation><rights lang="en-US">Copyright (c) 2019 InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan</rights><recordID>--jurnal.uisu.ac.id-index.php-index-oai:article-848</recordID></dc>
language eng
format Journal:Article
Journal
Other:info:eu-repo/semantics/publishedVersion
Other
File:application/pdf
File
Journal:eJournal
author Tukino, Tukino
title Rancang Bangun Aplikasi e-CRM Alfamart Batam Dengan Metode Extreme Programming
publisher Universitas Islam Sumatera Utara
publishDate 2019
topic Web-based
Customer Relationship
Management Information System
url https://jurnal.uisu.ac.id/index.php/infotekjar/article/view/848
https://jurnal.uisu.ac.id/index.php/infotekjar/article/view/848/pdf
contents This can make irresponsible parties libel the company because everyone or customers who join it can read and comment freely on what the customer complained about. Therefore, PT Indoritel Makmur International Tbk (Indomaret) Batam is advised to have an application that can arrange and provide services to complaints or criticism and customer suggestions. To overcome these problems then designed a web-based Customer Relationship Management (CRM) information system. This design aims to facilitate customers in delivering criticism and suggestions or complaints to the service company. This design uses UML modeling diagram (Unifed Modeling Language) such as, Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram. In addition, the technologies used in this design system such as Dreamweaver, PHP, and MySQL. The end result of this design is a Web-based Customer Relationship Management (CRM) information system that can be used to manage customer complaints submitted to PT Indoritel Makmur International Tbk (Indomaret) Batam. The Extreme Programming method is the most widely used approach to software development
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library_id 1095
collection InfoTekJar (Jurnal Nasional Informatika dan Teknologi Jaringan)
repository_id 4523
subject_area Computer Modeling and Simulation/Model dan Simulasi Komputer
Computer Communications Networks/Jaringan Komunikasi Komputer
Algorithms/Algoritma
Computer Security, Data Security/Keamanan Komputer, Keamanan Data
city KOTA MEDAN
province SUMATERA UTARA
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repoId IOS4523
first_indexed 2019-05-07T11:28:06Z
last_indexed 2019-09-23T21:31:47Z
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