FORRY NAWAY The Effectiveness of Total Quality Management (TQM) Principles in the School (A Case of SMK Negeri 2 Kota Gorontalo, Indonesia)
| Main Author: | Fory Armin Naway |
|---|---|
| Other Authors: | - |
| Format: | Article |
| Terbitan: |
https://www.atlantis-press.com/proceedings/icset-17/25886529
, 2017
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| Subjects: | |
| Online Access: |
http://repository.ung.ac.id/karyailmiah/show/1514/forry_naway___the_effectiveness_of_total_quality_management__tqm__principles_in_the_school__a_case_of_smk_negeri_2_kota_gorontalo__indonesia_.html |
Daftar Isi:
- This research examined the Effectivitness of Total Quality Management (TQM) Principles in the SMK Negeri 2 Kota Gorontalo, Indonesia. The research focused on principle implementation of TQM in strategies; procedures; impending factors as well as the effort of principal in implementing TQM in the success way. Research method employed the descriptive quantitative approach with technique of collecting the data through questionnaire. The research findings showed that (1) Principles Implementation Strategy of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with score average 89,59%, (2) Principles Implementation procedure of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with answer score average is 86,66%, (3) Factors hindering in Principles Implementation of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with answer score average is 80,87%, (4) The effort of headmaster in Principles Implementation of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with score average is 88,54%.