IMPROVING PUBLIC SERVICES QUALITY THROUGH CITIZENS' PARTICIPATION: A Case Study of Evaluation in Abdul Wahab Sjahranie General Hospital, Samarinda

Main Author: Naibaho, Veronika Hanna
Format: Book
Terbitan: Graduate School of International Relations Ritsumeikan University Kyoto , 2012
Subjects:
Online Access: http://fia.ub.ac.id:80/katalog/index.php?p=show_detail&id=5381
Daftar Isi:
  • As the capacity of government is being questioned for not delivering public services effectively and efficiently, the government nowadays are pursuing for accountability and democracy.