Seamless Government: A Practical Guide to Re-Engineering In the Public Sector
| Main Author: | Linden, Russel Matthew |
|---|---|
| Format: | Book |
| Terbitan: |
Jossey Bass Inc
, 1994
|
| Subjects: | |
| Online Access: |
http://fia.ub.ac.id:80/katalog/index.php?p=show_detail&id=1510 |
Daftar Isi:
- Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.