Temporal Distance, Communication Patterns, and Task Performance in Teams

Main Authors: ESPINOSA J. ALBERTO, NAN NING, CARMEL ERRAN
Format: Journal Book
Bahasa: ind
Terbitan: Journal of Management Information Systems , 2015
Subjects:
Online Access: http://opac.unila.ac.id/ucs/index.php?p=show_detail&id=42510
Daftar Isi:
  • ABSTRACT: Drawing on theories on dispersed teamwork, computer-mediated communications,and organizations, we examine the direct associations between temporaldistance and team performance as well as the mediating role of teaminteraction. We tested our research model in a laboratory experiment with fourtemporal distance conditions. Results show that the direct associations betweentemporal distance and team performance are substantially diminished when weenter the intervening team communication variables (communication frequencyand turn-taking) into the analysis model. We find that communication frequencyand turn-taking have differentiated effects on conveyance of information and convergenceon its meaning. Conveyance is positively associated with production speed,whereas convergence is positively associated with higher product quality (i.e.,accuracy). These findings speak to the theoretical significance of communicationpatterns and information exchange behaviors in dispersed team research. They alsotranscend the common wisdom that temporal distance is good for speed and bad forquality.