EFEK CUSTOMER CUSTOMER INTERACTION TERHADAP SATISFACTION DAN WORD OF MOUTH PADA HOTEL MANDARIN ORIENTAL
The background of this research was the effect of Customer to Customer Interaction affect satisfaction, word of mouth, in mandarin oriental hotel. The objective of this research is to examine the impact of Customer satisfaction, Service Atmosphere, Personal Interaction, Customer Customer Interaction...
| Main Author: | Hijir, Putri (-) |
|---|---|
| Format: | Electronic eJournal |
| Terbitan: |
Lembaga Penerbit Fakultas Ekonomi dan Bisnis
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| Subjects: | |
| Online Access: |
http://trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/1594 |
Internet
http://trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/1594Lokasi
| Koleksi | Jurnal Manajemen dan Pemasaran Jasa |
|---|---|
| Gedung | Lembaga Penerbit Fakultas Ekonomi dan Bisnis |
| Institusi | Universitas Trisakti |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |