EFEKTIVITAS PENERAPAN METODE BALANCED SCORECARD UNTUK PENGUKURAN KINERJA PADA PT. TELEKOMUNIKASI INDONESIA DIVRE V JAWA TIMUR
| Main Author: | NURLEYLA, NURLEYLA |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2007
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/9545/1/EFEKTIVITAS_PENERAPAN_METODE_BALANCEDSCORECARD_UNTUK_PENGUKURAN_KINERJA_PADAPT.pdf http://eprints.umm.ac.id/9545/ |
Daftar Isi:
- This research is a direct observation of PT. Indonesia Telecommunications Division V East Java, with the title Effective Implementation of the Balanced Scorecard Method for Performance Measurement in PT. Indonesia Telecommunications Division V East Java. Where is PT. Telkom is a state-owned company engaged in telecommunications services that aim to build and develop the telecommunications business to the public in the broadest sense, in order to facilitate the smooth public relations both nationally and internationally. The purpose of this research is to explain how the Balanced Scorecard model is applied to the PT. Indonesia Telecommunications Division V East Java and explain whether the implementation of the Balanced Scorecard has been effectively implemented or not yet in its efforts to improve corporate performance The analysis technique used to determine how the implementation of the Balanced Scorecard method is with a descriptive analysis that combines data on the object that supports research with the theory. Yardstick to measure the effectiveness of the Balanced Scorecard has been implemented is to do a cross check. Cross checking done to see if the results of performance analysis based on the Balanced Scorecard has achieved the target or not. From the analysis conducted by the author, it is known that the measurement of performance using the Balanced Scorecard has been implemented in accordance with the procedures or steps according to existing theories. Effectiveness analysis results for the period of 2004-2005 the company's performance is measured using the Balanced Scorecard method, has shown that