ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA HOTEL GRAND PALACE MALANG
| Main Author: | PRAMUDYA, WISNU ARI |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2008
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/6002/1/O.pdf http://eprints.umm.ac.id/6002/ |