ANALISIS KUALITAS WEBSITE UNIVERSITAS MENGGUNAKAN METODE WEBQUAL DAN MODIFIED IMPORTANCE PERFORMANCE ANALYSIS (MIPA) (Studi Kasus website umm.ac.id)
| Main Author: | Kariono, Agung |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2018
|
| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/43704/1/PENDAHULUAN.pdf http://eprints.umm.ac.id/43704/2/BAB%20I.pdf http://eprints.umm.ac.id/43704/3/BAB%20II.pdf http://eprints.umm.ac.id/43704/4/BAB%20III.pdf http://eprints.umm.ac.id/43704/5/BAB%20IV.pdf http://eprints.umm.ac.id/43704/7/BAB%20V.pdf http://eprints.umm.ac.id/43704/6/BAB%20VI.pdf http://eprints.umm.ac.id/43704/8/LAMPIRAN.pdf http://eprints.umm.ac.id/43704/ |
Daftar Isi:
- The umm.ac.id website is the official website of the University of Muhammadiyah Malang. Overall the umm.ac.id website is managed by the Infocom Institute and the Public Relations Section but for sub domains it is managed independently by each work unit. In the development of universities era, the role of official websites has an important role, namely as the face of these universities in the virtual world. Therefore the quality of official college websites must be in accordance with the needs of website users. Almost all universities in Indonesia have used official websites, because of that, there will be competition between universities in terms of website quality. In this study, researchers compared the quality of the website umm.ac.id with umy.ac.id based on the user's perspective using the WebQual 4.0 method and Modified Importance Performance Analysis (MIPA). The sample selection uses a Purposive Sampling approach, and uses the Bernaulli formula. Respondents who participated in this study were 80 respondents. From the research that has been done the results are that the website umy.ac.id is better than the website umm.ac.id, this is evidenced by the 16 attributes of the 23 attributes of the website umy.ac.id superior. And as many as 8 attributes need to be repaired immediately by the website manager umm.ac.id