Daftar Isi:
  • This thesis research conducted at PT. Bank Negara Indonesia under the title "Performance and Process of Bank Guarantee Issuance at PT. Bank Negara Indonesia Malang Branch Office ". The purpose of this study is to determine the Performance and Process of Bank Guarantee Issuance at PT. Bank Negara Indonesia Malang Branch Office. The data collected for analysis in the writing of this Final Project is in the form of descriptive data, that is explaining something done by Performance and Process Issuance of Bank Guarantee at PT. Bank Negara Indonesia Malang Branch Office. The results showed that the mechanism of bank guarantees issuance in Bank Negara Indonesia branch of malang in differentiation into two types that is using full cover guarantee and guarantee not full cover. Bank Guarantee by using full cover means using account, while not full cover that is using customer's asset account which has been mentioned in Bank Payment Opening Agreement (PPGB). Performance is done in making bank guarantee Bank Negara Indonesia branch office malang is optimal according to standards that have been made or commonly called operational standards that have been made. Obstacles that are encountered in the opening of the bank guarantee is the funds are not available or the funds in need is not enough, unclaimed documents, system interrupted, customer verification, over the input limit. And as a suggestion the Bank Negara Indonesia Malang Branch should improve service to customers and more thoroughly first and be careful in issuing bank guarantee that check first before bank warranty in published.