MEKANISME PENEBUSAN POLIS ASURANSI DAN PENYELESAIANNYA PADA PT.BNI LIFE INSURANCE KANTOR PEMASARAN MANDIRI (KPM) MALANG
| Main Author: | AISYAH, SITI |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2014
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/18615/ |
Daftar Isi:
- The research was conducted at PT . BNI Life Insurance Independent Sales Offices ( KPM ) Malang with the title " Surrender Insurance Polis Mechanism Solved At PT . BNI Life Insurance Independent Sales Offices ( KPM ) Malang " The purpose of the study was to determine the mechanism of redemption insurance policy and know the calculation of the redemption policy , as well as the development of the redemption and the constraints faced by PT . BNI Life Insurance KPM Malang . The type of research used is descriptive qualitative explanatory of justice - specific events in order to obtain a clear and complete picture . In this method of data collection was obtained based on the results of the study documentation and interviews . The results of the study explains the mechanism of redemption insurance policy begins with the termination of the insurance agreement called the policy with the reasons of the customer concerned , redemption is done by submitting a redemption requirement completed by the customer will then be done with the formula calculating the redemption process ( unit price x NAB ) is reduced by administrative costs . Then the admin staff will provide information to customers after the beam entrance to the headquarters and successful redemption . Additionally redemption developments common in Unit Linked products due to customers not understand the illustration was never explained at the beginning of the agreement is done so that customers redeem at NAB conditions are declining From the description above results it can be concluded that the development of the redemption amount is likely to increase , but it is certain that the company will not suffer losses due to the many customers who redeem the polis .