Daftar Isi: PRODUK LAYANAN INTERNET BANKING BAGI NASABAH TAPLUS (TABUNGAN PLUS) PADA PT. BANK NEGARA INDONESIA (Pesero) Tbk. CABANG MALANG

Daftar Isi:

This study aims to determine the features of BNI Internet Banking and activation techniques, procedures, products BNI Internet Banking service, effective use of facilities by BNI Internet Banking customers, difficulties in transacting using the BNI Internet Banking. Data collection techniques used by the researchers is the way of documentation and interviews. Data analysis technique used is descriptive qualitative, the data analysis was done by outlining the data are consistent with the information obtained and draw conclusions according to the research objectives. The results showed that the BNI Internet Banking has a variety of features that can allow customers to perform various financial transactions such as transfers between accounts, purchase prepaid vouchers, credit card payments, to purchase plane tickets can also be done. Based on the research results, it can take the conclusion that many of the benefits that can get by customers using Internet Banking BNI because it can be done anywhere, anytime with no limits of space and time for clients to connect to the Internet network.