IIMEKANISME PEMBAYARAN KLAIM PENSIUN PADA PT. TASPEN (PERSERO) CABANG MALANG
| Main Author: | FITRIYAH, FITA AYU |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2012
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/18548/ |
Daftar Isi:
- Title : Pension Claims Payment Mechanisms at the PT. Taspen (Persero) Branch of Malang. Fita Ayu Fitriyah, Dr. Idah Zuhroh, MM (Conselor I), Dra.Sudarti, Msi (Conselor II) The purpose of this study was to determine the procedures for payment of pension claims in the PT. Taspen (Persero) Malang branch, to learn to describe the range of PT services. Taspen (Persero) Malang branch in providing services to its customers, to provide a picture of any agency in cooperation with PT. Taspen (Persero) Malang branch The type of study is a qualitative descriptive writing that is a nature to explain a particular situation or event-specific kajadian which provides an overview of the state broadly consistent with the fact in the research enterprise. While data collecting technique used is based on documentation and data sources used secondary data. Based on the results of research and discussion can be concluded that the mechanism of payment of pension claims in the PT. Taspen (Persero) Malang branch of the procedure is so complicated that customers will feel uncomfortable procedures adopted by the PT. Taspen (Persero) Branch of Malang.