PERANCANGAN KUALITAS PRODUK MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) (Study Kasus Pada Produk Kursi Makan Di Mebel UD. Sukariani, Tulungagung)

Main Author: ANSORI, FAISAL
Format: Thesis NonPeerReviewed
Terbitan: , 2012
Subjects:
Online Access: http://eprints.umm.ac.id/15716/
Daftar Isi:
  • Furniture industry in Indonesia have very expanding because representing one of the commodity to government in this time. That way many furniture industry in Tulungagung result the happening of tight emulation so that UD. Sukariani of degradation of sale at dining chair product. By dozens also devoted customer of UD. Sukariani giving complain to company. Therefore company claimed to evaluate dining chair product by considering attribute matching with desire of consumer. In principle satisfaction of that consumer can be measured by is assorted of technique and method. One of the way of to reach to repair of quality result of production that is with applying of method of Quality Function Deployment ( QFD). By using QFD at this research hence expected the quality of product can fulfill consumer expectation. Result of research indicate that wanted attribute and given high priority by consumer to be used at standard of is quality of that is higher arm rest of normal chair arm rest, high of chair holder, Wood type weared, resilience to change of temperature, and is wide of frontage holder more wide. While technical Respond of consumer which need to be given high priority to be] improve;repaired and improved by its quality in fulfilling satisfaction of customer that is at Forming of arm rest component with length : 55 cm , wide to the : 54 cm, wide under : 42 cm, thick from other side : 3-5 cm, Forming of chair feet component with feet desain made is circular, Draining process with diesel fuel method of solarkiln, Forming of component of holder with length : 55 cm, wide of front : 54 cm, wide of back : 42 cm, thick from other side : 4 cm, Usage of standard teak upon which.