Daftar Isi: ANALISIS KINERJA PERUSAHAAN BERDASARKAN PENDEKATAN BALANCED SCORECARD (Studi Kasus pada PT. Newera Rubberindo

Daftar Isi:

This scientific whit the title Analysis Balanced Scorecard The perfomance of PT. Newera Rubberindo Gresik, with a goal to see to get result if the element of Balanced Scorecard to be implemented in PT. Newera Rubberindo Gresik. Data collection technique in this research using tehnique documentation and data analysis techniques used is descritive quantitative, after analyzing the data using the method pf the Balanced Scorecard with four perspective, and then describe the result of analysis to the four perspective. Method analysis result using the balnces scorecard, perfomance of company can be good assessment, when have perspective of financial with the both indocator that is indicator income of the cost and budget estimate. Customer perspective by using the indicator number of complaint and customer acquisition. Learning and growth perpective by using indicator of employee retention.