PENGARUH SERVICE EXCELLENCE TERHADAP LOYALITAS PELANGGAN PADA UMM INN MALANG
| Main Author: | SEPTI, ANGGELINA |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2009
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/10394/1/PENGARUH_SERVICE_EXCELLENCE_TERHADAP_LOYALITAS_PELANGGAN_PADA_UMM_INN_MALANG.pdf http://eprints.umm.ac.id/10394/ |