Analisis Pengaruh Persepsi Teknologi Informasi, Kemudahan, Fitur Layanan Terhadap Keputusan Nasabah Menggunakan Net Banking (Studi Kasus Pada Bank Syariah Mandiri Kcp Kelapa Dua Tangerang)
| Main Author: | Izza Halida Haqiqi |
|---|---|
| Other Authors: | Rachmat Gunawan |
| Format: | bachelorThesis |
| Bahasa: | ind |
| Terbitan: |
Jakarta: Fakultas Ekonomi dan Bisnis UIN Syarif Hidayatullah Jakarta
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| Subjects: | |
| Online Access: |
http://repository.uinjkt.ac.id/dspace/handle/123456789/41006 |
Daftar Isi:
- This study aims to analyze and obtain evidence on the influence of perceptions of technology, ease of use, risks, and customer service features of interest in using the internet banking. The results of this study are expected to contribute to the Bank in particular Mandiri Syariah Bank in order to provide a service that is faster and easier for its customers. The object of this study is the Mandiri Bank customers who use internet banking. Data used in this study are primary data, and data searching used questionnaires directly using purposive sampling. The results showed that perceptions of technology, ease of use, and service features influence the interest in using the internet banking customers.