PENERAPAN STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT (eCRM) DALAM RANGKA MENDUKUNG IMPLEMENTASI REKAYASA ULANG PROSES BlSNlS PADA PT. BANK RAKYAT INDONESIA (Persero)
| Main Author: | Subowo, Imam |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Bahasa: | eng |
| Terbitan: |
, 2002
|
| Subjects: | |
| Online Access: |
http://repository.sb.ipb.ac.id/416/1/e6b-01-imamsubowo-cover.pdf http://repository.sb.ipb.ac.id/416/2/e6b-02-imamsubowo-ringkasaneksekutif.pdf http://repository.sb.ipb.ac.id/416/3/e6b-03-imamsubowo-daftarisi.pdf http://repository.sb.ipb.ac.id/416/4/e6b-04-imamsubowo-bab1pendahuluan.pdf http://repository.sb.ipb.ac.id/416/ http://elibrary.mb.ipb.ac.id |
| Description not available. |