Analisis Pengelolaan TI PT. X Dengan Menggunakan ITIL v3, Service Operation
| Main Authors: | Yulianti, Diana Trivena, Anggraini, Dian |
|---|---|
| Format: | Article PeerReviewed Book |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://repository.maranatha.edu/557/1/Analisis%20Pengelolaan%20TI.pdf http://repository.maranatha.edu/557/ |
Daftar Isi:
- Nowadays, The Development of Information System is very advanced, as it is the internet which is flourishing. ITIL is a service to analyst information systems most often user. ITIL Service Operation will provide the information of solving the problem and give the solutions for PT X, where the results will be distributed to the division, head office, branch offices PT X. Source data is used to conduct observations made in the company. Research method which is used here is a method to analyze the existing problems in the company. This analysis made in the system, which is expected to become one of the alternative data processing and the delivering of information will save time, effort, and cost of PT X.