Customer-Employee Relationship: Pengujian Model Srvice-Profit Chain (SPC) (Studi Empirik pada Kantor Cabang Pusat Bank BCA di Bandung)
Main Authors: | Margaretha, Yolla, Tjahyadi, Rully Arlan |
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Format: | Proceeding PeerReviewed Book |
Terbitan: |
, 2011
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Subjects: | |
Online Access: |
http://repository.maranatha.edu/1398/1/Customer-Employee%20Relationship_Pengujian%20Model%20Srvice%20Profit%20Chain.pdf http://repository.maranatha.edu/1398/ |
Internet
http://repository.maranatha.edu/1398/1/Customer-Employee%20Relationship_Pengujian%20Model%20Srvice%20Profit%20Chain.pdfhttp://repository.maranatha.edu/1398/
Lokasi
Koleksi | Maranatha Repository System |
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Gedung | Perpustakaan Universitas Kristen Maranatha |
Institusi | Universitas Kristen Maranatha |
Kota | BANDUNG |
Provinsi | JAWA BARAT |
Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |