Pelaksanaan Pelayanan Prima Dalam Pembuatan E-KTP Pada Dinas Kependudukan dan Pencatatan Sipil Kota Serang
| Main Author: | PUSPASARI, CHARINA |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | ind |
| Terbitan: |
, 2016
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| Subjects: | |
| Online Access: |
https://eprints.untirta.ac.id/10379/1/PELAKSANAAN%20PELAYANAN%20PRIMA%20DALAM%20PEMBUATAN%20E-KTP%20PADA%20DINAS%20KEPENDUDUKAN%20DAN%20PENCATATAN%20SIPIL%20KO.PDF https://eprints.untirta.ac.id/10379/ |
Daftar Isi:
- The conduct of the study, entitled "Implementation of Service Excellence In Making E-ID card at the Office of Population and Civil Registration Serang" Civil Registration Serang city to be able to know how the implementation of excellent service conducted by the Department of Population and Civil Registration Kota Serang to the public, especially residents of the city of Serang. Writing method used in the final report Using descriptive method and the type of data used primary data following the industrial internship and secondary data using interviews. The results of writing final report that the implementation of the excellent service that is performed by the Department of Population and Civil Registration Serang that provide public services or prima pelayana that always puts the interests of society as a customer. Implementation of the public service or excellent service is an important stage in public policy. To maximize the excellent service in making the E-ID card must carry out the manufacture of E-ID card in accordance with the provisions of the procedure