PERFOMANCE MEASUREMENT USING SERVICE LEVEL MANAGEMENT IN PT TELEKOMUNIKASI SELULAR
| Main Authors: | MUTIA, IRMA, CHRISTIAN, MICHELE, DEDY ARIFIN, STEPHANUS |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2008
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/9850/1/Daftar%20Isi_08-21.pdf http://eprints.binus.ac.id/9850/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TS-GFP-2008-0021 |
Daftar Isi:
- PERFOMANCE MEASUREMENT USING SERVICE LEVEL MANAGEMENT IN PT TELEKOMUNIKASI SELULAR