Lihat Juga

• AN ANALYSIS ON CUSTOMERS’ LEVEL OF EXPERIENCE TOWARD SATISFACTION, IMAGE AND LOYALTY IN PEOPLE BASED SERVICE INDUSTRY, IN PARTICULAR SALON INDUSTRY IN JAKARTA
  oleh: Iswara, Lydia M.; Faculty of School of Marketing, BINUS BUSINESS SCHOOL, BINUS UNIVERSITY, JWC Campus, Jl. Hang Lekir I No. 6, Kebayoran Baru, South Jakarta 12120, et al.
  Terbitan: (2010)
• Journal of Business Strategy and Execution Vol. 3 No. 1 November 2010 : An Analysis on Consumers' Level of Exerience Toward Satisfication, Image and Loyality in People Based Service Industry, in Particular salon Industry in Jakarta
  oleh: Lydia M. Iswara, et al.
  Terbitan: (2010)
• The influence of service quality and brand image toward customer satisfaction that impacts on customer loyalty (case study of Pizza Hut Restaurant)
  oleh: Gita amelia septiani
  Terbitan: (2016)
• THE INFLUENCE OF IMAGE AND CUSTOMERS’ SATISFACTION TOWARDS CONSUMERS’ LOYALTY TO TRADITIONAL FOODS IN SURABAYA
  oleh: Susanti, Christina Esti; Fakultas Ekonomi, Unika Widya Mandala Surabaya
  Terbitan: (2010)
• Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank
  Terbitan: (2013)