AN ANALYSIS OF ANTECEDENTS AND CONSEQUENCES OF TRUST IN A AIRLINE INDUSTRY

Main Author: PURNAMA, KENNY
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: , 2009
Subjects:
Online Access: http://eprints.binus.ac.id/6851/1/Abstrak___10-22.pdf
http://eprints.binus.ac.id/6851/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=BI-MK-2010-0022
Daftar Isi:
  • AN ANALYSIS OF ANTECEDENTS AND CONSEQUENCES OF TRUST IN A AIRLINE INDUSTRY - Trust, credibility, competences, airline industry, loyalty, WOM, purchase intensions