Determinants of Customer-Perceived Service Quality in International Branded Fast-Food Restaurants and Their Relationship to Customer Satisfaction and Behavioral Intentions in Jakarta
Main Author: | LIMAWAN, IRVAN |
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Format: | Thesis NonPeerReviewed Book |
Bahasa: | eng |
Terbitan: |
, 2009
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Subjects: | |
Online Access: |
http://eprints.binus.ac.id/6826/1/Abstrak__09-55.pdf http://eprints.binus.ac.id/6826/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=BI-MK-2009-0055 |