The Role of Emotional Satisfaction in Service Encounter For Department Stores in Jakarta
| Main Author: | TANIHAHA, THERESIA |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2008
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/6821/1/Daftar%20Isi_09-48.pdf http://eprints.binus.ac.id/6821/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=BI-MK-2009-0048 |
Daftar Isi:
- The Role of Emotional Satisfaction in Service Encounter For Department Stores in Jakarta