MENCIPTAKAN POSITIVE WORD-OF-MOUTH MELALUI IDENTITIY ATTRACTIVENESS DAN CONSUMERS' ATTITUDE PADA INIKO TOYS CAFE JAKARTA

Main Authors: MERIATI, MERIATI, PRESCILLIA MANGUNDAP, JEANE
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: , 2011
Subjects:
Online Access: http://eprints.binus.ac.id/6343/1/2011-1-00513-mn%20abstrk.pdf
http://eprints.binus.ac.id/6343/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2011-1-00513-MN
Daftar Isi:
  • MENCIPTAKAN POSITIVE WORD-OF-MOUTH MELALUI IDENTITIY ATTRACTIVENESS DAN CONSUMERS' ATTITUDE PADA INIKO TOYS CAFE JAKARTA - Employee Service Performance, Physical Environment, Identity Attractiveness, Consumers Attitude, Positive word-of-mouth