MENCIPTAKAN POSITIVE WORD-OF-MOUTH MELALUI IDENTITIY ATTRACTIVENESS DAN CONSUMERS' ATTITUDE PADA INIKO TOYS CAFE JAKARTA
Main Authors: | MERIATI, MERIATI, PRESCILLIA MANGUNDAP, JEANE |
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Format: | Thesis NonPeerReviewed Book |
Bahasa: | eng |
Terbitan: |
, 2011
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Subjects: | |
Online Access: |
http://eprints.binus.ac.id/6343/1/2011-1-00513-mn%20abstrk.pdf http://eprints.binus.ac.id/6343/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2011-1-00513-MN |
Daftar Isi:
- MENCIPTAKAN POSITIVE WORD-OF-MOUTH MELALUI IDENTITIY ATTRACTIVENESS DAN CONSUMERS' ATTITUDE PADA INIKO TOYS CAFE JAKARTA - Employee Service Performance, Physical Environment, Identity Attractiveness, Consumers Attitude, Positive word-of-mouth