The critical success factors (CSFs) of social CRM implementation in higher education
| Main Authors: | Meyliana, Meyliana, Sablan, Bruno, Hidayanto, Achmad Nizar, Budiardjo, Eko K. |
|---|---|
| Format: | Proceeding PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2017
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/35449/1/41.%20The%20critical%20success%20factors%20%28CSFs%29%20of%20social%20CRM.pdf http://eprints.binus.ac.id/35449/ https://ieeexplore.ieee.org/document/8002528/ |