Hasil Similarity "Integrating E-SERVQUAL and Kano Model into Quality Function Deployment to Improve Website Service Quality: An Application to University’s Website "
| Main Author: | Meyliana, Meyliana |
|---|---|
| Format: | Proceeding PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2016
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/35390/1/Check%2022.%20Integrating%20E-SERVQUAL%20and%20Kano%20Model%20into%20Quality.pdf.pdf http://eprints.binus.ac.id/35390/ https://www.igi-global.com/chapter/integrating-e-servqual-and-kano-model-into-quality-function-deployment-to-improve-website-service-quality-an-application-to-universitys-website/143368 |
Internet
http://eprints.binus.ac.id/35390/1/Check%2022.%20Integrating%20E-SERVQUAL%20and%20Kano%20Model%20into%20Quality.pdf.pdfhttp://eprints.binus.ac.id/35390/
https://www.igi-global.com/chapter/integrating-e-servqual-and-kano-model-into-quality-function-deployment-to-improve-website-service-quality-an-application-to-universitys-website/143368
Lokasi
| Koleksi | Binus University e-Thesis Repository |
|---|---|
| Gedung | Binus University Library and Knowledge Center |
| Institusi | Universitas Bina Nusantara |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |