Similarity "Implementation of incident and problem management to achieve service level agreement"

Main Author: Sasmoko, Sasmoko
Format: Lainnya NonPeerReviewed Book
Bahasa: eng
Terbitan: Association for Computing Machinery , 2017
Subjects:
Online Access: http://eprints.binus.ac.id/34416/1/Check%20JJA%20Prof%20Sasmoko%20_%20Scopus%202017%20-%2012%20-%20Implementation%20of%20incident%20and%20problem%20management%20to%20achieve%20service%20level%20agreement.pdf.pdf
http://eprints.binus.ac.id/34416/
https://dl.acm.org/citation.cfm?id=3135972&dl=ACM&coll=DL