ANALISIS PENGARUH PENERAPAN E-CRM QUALITY DAN SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION PADA PT. AROMATIK KREASI PERSADA
| Main Authors: | SANTIYA, CINDY, Gautama So, S.E., S.Kom., M.M., Ph.D., Idris |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2014
|
| Online Access: |
http://eprints.binus.ac.id/29772/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2014-1-00302-MN |
Daftar Isi:
- ANALISIS PENGARUH PENERAPAN E-CRM QUALITY DAN SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION PADA PT. AROMATIK KREASI PERSADA -