IMPLEMENTASI MANAJEMEN INSIDEN DI DIVISI SERVICE OPERATION PT. TELEKOMUNIKASI SELULAR (PT. TELKOMSEL)
| Main Authors: | NURHADI ALPHANY, RYAN, Lumban Gaol.SSi.M.kom.,Dr, Ford |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2013
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/27931/1/TSA-%202013-0003.ABSTRAK.pdf http://eprints.binus.ac.id/27931/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TSA-2013-0003 |
Daftar Isi:
- IMPLEMENTASI MANAJEMEN INSIDEN DI DIVISI SERVICE OPERATION PT. TELEKOMUNIKASI SELULAR (PT. TELKOMSEL) - Service ITIL,Mananajemen insiden