ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFICATION YANG BERDAMPAK TERHADAP CUSTOMER LOYALTY PADA PT. BAYU BUANA TRAVEL, TBK
| Main Authors: | JONATHAN, HANSEL, Sevenpri Candra, S.Kom., M.M., Dr. |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2013
|
| Online Access: |
http://eprints.binus.ac.id/27469/1/2012-2-01977-MN%20Abstrak001.pdf http://eprints.binus.ac.id/27469/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2013-2-01977-MN |
Daftar Isi:
- ANALISIS PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFICATION YANG BERDAMPAK TERHADAP CUSTOMER LOYALTY PADA PT. BAYU BUANA TRAVEL, TBK -