THE IMPACT OF PERCEIVED VALUE ON CUSTOMER SATISFACTION TOWARDS SPA LOYALTY IN JAKARTA

Main Authors: PUTRI, ANDRADEA, Setiowati, Rini
Format: Thesis NonPeerReviewed pdf
Bahasa: eng
Terbitan: , 2012
Subjects:
Online Access: http://eprints.binus.ac.id/24165/1/abstract.pdf
http://eprints.binus.ac.id/24165/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=BI-MK-2012-0107
Daftar Isi:
  • THE IMPACT OF PERCEIVED VALUE ON CUSTOMER SATISFACTION TOWARDS SPA LOYALTY IN JAKARTA - Perceived Value, Customer satisfaction, Customer loyalty, Spa industry, Service industry, Recommendation, Repeat buying, Repurchase agreements