Analisis Dampak Penerapan Sistem Manajemen Hubungan Pelanggan Terhadap Kinerja Bank "H"
| Main Authors: | Agus, Sutikno, Andy, Laksmono; Faisal Yahya; Edi Abdurachman |
|---|---|
| Format: | Article PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
Binus University
, 2008
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/12908/1/03_Edi%20A-ABSTRACT.pdf http://eprints.binus.ac.id/12908/ |