ANALISIS KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE IT BALANCED SCORECARD PADA PT. DYMAR JAYA INDONESIA
| Main Author: | SETYAWATI TANUWIDJAYA, FERA |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/10861/1/TSA-2010-0049-abstrak.pdf http://eprints.binus.ac.id/10861/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TSA-2010-0049 |