IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK

Main Author: ADI PRASETYO, ARIO
Format: Thesis NonPeerReviewed pdf
Bahasa: eng
Terbitan: , 2009
Subjects:
Online Access: http://eprints.binus.ac.id/10839/1/TSA-2010-0016-abs.pdf
http://eprints.binus.ac.id/10839/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TSA-2010-0016
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  • IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK -