IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK
| Main Author: | ADI PRASETYO, ARIO |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2009
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/10839/1/TSA-2010-0016-abs.pdf http://eprints.binus.ac.id/10839/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TSA-2010-0016 |
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- IMPLEMENTASI INFORMASI TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) (STUDI KASUS PADA DIVIS IT SERVICE DELIVERY AND SUPPORT MANAGEMENT PT. BANK CIMB NIAGA, TBK -