Analysis Customer Satisfaction with Service Quality of ATM (A Survey on ATM Bank XYZ in Jakarta)
| Main Author: | Darwin, Darwin |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2004
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/10632/1/ABSTRACT04-15.pdf http://eprints.binus.ac.id/10632/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TS2004-0015 |
Daftar Isi:
- Analysis Customer Satisfaction with Service Quality of ATM (A Survey on ATM Bank XYZ in Jakarta) - ATM, Customer Satisfaction, Service, Quality, Importance-Performance and Correlation