Perancangan model customer relationship management (CRM ) untuk mendukung keunggulan bersaing lembaga pendidikan tinggi . Studi kasus Universitas Bina Nusantara
| Main Author: | Gintoro, Gintoro |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2001
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/10377/1/abstrak01-72a.pdf http://eprints.binus.ac.id/10377/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TS2001-0072 |