CUSTOMER SATISFACTION ANALYSIS USING SERVQUAL METHOD A CASE STUDY OF BHINNEKA.COM WEBSITE
| Main Author: | TANUWIJAYA, PAULINE |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2009
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/10095/1/Abstrak_09-200.pdf http://eprints.binus.ac.id/10095/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TS-R-2009-0200 |
Internet
http://eprints.binus.ac.id/10095/1/Abstrak_09-200.pdfhttp://eprints.binus.ac.id/10095/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TS-R-2009-0200
Lokasi
| Koleksi | Binus University e-Thesis Repository |
|---|---|
| Gedung | Binus University Library and Knowledge Center |
| Institusi | Universitas Bina Nusantara |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |