Tingkat kepuasaan proses pelayanan purna jual kartu kredit bank mega terhadap kesetiaan pelanggan
| Main Author: | ELFITRA, HARRY |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2009
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/10018/1/Daftar%20Isi_09-74..pdf http://eprints.binus.ac.id/10018/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TS-R-2009-0074 |