Speech Functions Used by Male and Female Tour Guides in Their Touring Interaction with Tourists in Bukit Lawang
| Main Authors: | Ningsih, Widya, , Sumarsih, Amrin, Saragih |
|---|---|
| Format: | Proceeding PeerReviewed Book |
| Bahasa: | ind |
| Terbitan: |
, 2019
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| Subjects: | |
| Online Access: |
http://digilib.unimed.ac.id/38750/1/Cover.pdf http://digilib.unimed.ac.id/38750/2/full%20text.pdf http://digilib.unimed.ac.id/38750/ http://aisteel2019.unimed.ac.id/wp-content/uploads/2020/02/ABS-324.pdf |
Daftar Isi:
- In today’s world, tourism is considered the world largest and most diverse business sector. The interaction between tour guides and tourists constitutes the most important part in all their touring activities. Appropriate tour guides utterances can create harmonious atmosphere and at the same time promotes a more friendly relationship between tour guides and tourist. This study was aimed at investigating the differences of speech function used by male and female tour guides in their touring interaction with the tourists. This research was conducted in a qualitative research. The data were clauses consist of speech functions used by male and female tour guides in their interaction with tourists in Bukit Lawang. One male and female tour guides are selected by using purposive sampling. In order to identify the types of speech functions used by the tour guide, Halliday’s theory of Interpersonal Function was used as well as Lakoff’s theory about gender to find out the differences between male and female tour guide’s utterances. The findings showed that the types of speech functions found in male and female tour guides in their touring interaction with the tourists are statement, question, command, offer, and minor. In which statement is more often used by male tour guide in the interaction with the tourist, followed by question, command, offer and minor. While, the question is more often used by female tour guide, followed by statement, command, offer and minor. Therefore, male and female tour guide have different ways in communicating the language especially in their interaction with the tourists.