Analisis pengaruh kualitas layanan terhadap kepuasan dan loyalitas pelanggan di Restoran D'Mahi Bistro Surabaya
| Main Authors: | Gunawan, Fenny, Betanny, Ivana |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2008
|
| Online Access: |
http://dewey.petra.ac.id/jiunkpe_dg_9725.html https://repository.petra.ac.id/13707/ |