Analysis of Organizational Resilience Capacity in Accommodation Service Business in Semarang
| Main Author: | Setiaji, Muhammad Alif |
|---|---|
| Other Authors: | Dewi, Yustina Erti Pravitasmara |
| Format: | Thesis Book application/pdf |
| Bahasa: | eng |
| Terbitan: |
, 2022
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| Subjects: | |
| Online Access: |
https://repository.uksw.edu/handle/123456789/22664 |
Daftar Isi:
- This study aims to comprehensively analyze how to develop human resource management (HRM) practices that create organizational resilience and investigate factors influencing it. This study was done in a qualitative-descriptive manner. Key informants participated in this study – selected based on positions at work and their length of work relevant to the research problems – included HR Manager, HR Coordinator, and Training Manager Assistant of Hotel Ciputra Semarang. The data was collected through in-depth interviews. To examine the data credibility, a triangulation process to the key informants was done. The data was analyzed using a technique proposed by Miles and Hubberman consisting of data reduction, data presentation and conclusion drawing. This study finds that there are 4 HRM practices that can support the organizational resilience, including selective and measurable recruitment, employee compensation, employee training and development, and employee engagement. Further, there are also 4 factors influencing the organizational resilience, namely healthy finance (reserve fund), good employee performance, leadership, and organizational experience.