Quality of Online Academic Services during the Covid-19 Pandemic at FKIP-UBT
| Main Authors: | Suprianto, Suprianto, Arhas, Sitti Hardiyanti, Awaluddin, M., Ariantini, Nisa, Zainuddin, M. Said |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Program Pascasarjana Universitas Negeri Makassar
, 2023
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| Subjects: | |
| Online Access: |
https://ojs.unm.ac.id/iap/article/view/44686 https://ojs.unm.ac.id/iap/article/view/44686/20653 |
Daftar Isi:
- The purpose of this study was to determine the quality of service in terms of quality, quantity, duration and need for supervision. This type of research is a combination research (mixed methods), which combines the types of quantitative and qualitative research. In order to obtain quantitative results, the population in this study was 59, so this research is a population study. Meanwhile, to obtain qualitative results, the selected informants were 5 people consisting of 2 lecturers and 3 students. Data collection techniques used are questionnaires, observations and interviews. The mixed methods research design used is a triangulation design. The results showed that the quality of academic services during the Covid-19 pandemic at FKIP UBT was in the good category.