Κεντρική Υπηρεσία ∆ιαχείρισης Παραγγελίας Άρθρων στο Πανεπιστήμιο Αθηνών
| Main Authors: | Λουρδή, Ειρήνη, Πυρουνάκης, Γιώργος, Νικολαΐδη, Μ., Μπουρογιάννη, Παναγιώτα |
|---|---|
| Format: | Proceeding NonPeerReviewed application/pdf |
| Bahasa: | el |
| Terbitan: |
, 2004
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/9865/1/Lourdi_DDS_UOA.pdf http://eprints.rclis.org/9865/ |
Daftar Isi:
- This paper presents the central service that has been organized by the University of Athens in order to support the process of ordering and sending articles. In first phase this application is being implemented to support 10 of the 47 libraries of the University of Athens, which previously were carrying this service separately each one through the Union Catalogue of the National Documentation Center. In the paper, we refer to the reasons that led to the design of this central service. The basic cause was to provide a common environment for work to the personnel of libraries with the expectation of succeeding a better support for the members of the University and for saving time for the librarians. For this reason the Libraries Computer Center created an automated application using the Lotus Notes / Domino platform. The application has been designed in such a way so that it supports a specific workflow according to any case either for sending or ordering an article. In particular, in the application have been defined three categories of users: the librarian, the simple user that orders the article and the main administrator of the service that organizes the whole procedure. In the paper they are presented the required steps for every category in order to fulfil an article order or to respond to a request. It is very important to emphasize that the application offers a different workflow for every category of user and that there cannot be any deviation from it. Furthermore, we show the positive results of the central service despite the short time that it is in function. Is being confirmed how much it has contributed to the decrease of the amount of work for the librarians and to the better support of the academic community, which has been achieved through the common working environment and the stereotype workflow.