Metodologia Six Sigma gwarantem jakości i efektywności procesu udostępniania zbiorów w Bibliotece Głównej Politechniki Świętokrzyskiej
| Main Authors: | Kapinos, Danuta, Staniszewski, Sylwester |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Bahasa: | pl |
| Terbitan: |
Politechnika Łódzka
, 2006
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/9188/1/kapinos.pdf http://eprints.rclis.org/9188/ |
Daftar Isi:
- The authors presented results of Six Sigma project, used to analyze of self-service loan process in the Main Library of Kielce University of Technology. The main targets of loan process optimization was to achieve a workflow efficiency, efficient use of library staff – personal management, sufficient return on investment and maintain high level of service.