Wirtualne serwisy informacyjne w bibliotekach naukowych
| Main Authors: | Piotrowska, Ewa, Zając, Renata M. |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Bahasa: | pl |
| Terbitan: |
Politechnika Łódzka
, 2006
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/9138/1/piotrowska_zajac.pdf http://eprints.rclis.org/9138/ |
Daftar Isi:
- The article presents the definition of virtual reference service and guidelines of implementing and maintaining reference services (preparing for virtual reference service, provision of service, organization of service, privacy). Advantages and disadvantages of services which allow patrons and librarians to communicate are reported. Web sites of American, European and Polish academic libraries are explored and several methods of providing reference assistance are presented.