Digital reference service libraries online 24/7

Main Authors: Vijayakumar, Manju, Vijayakumar, J. K.
Other Authors: C, Sasikala
Format: Proceeding PeerReviewed application/pdf
Bahasa: eng
Terbitan: Society for Information Science , 2005
Subjects:
Online Access: http://eprints.rclis.org/7227/1/vijayakumarjk_16.pdf
http://eprints.rclis.org/7227/
Daftar Isi:
  • The integration of the Internet Technology in to Libraries has not changed its mission of providing excellent information service to users but it has added several new dimensions and opened new avenues to their tasks. Reference librarians, while assisting users in the library, now have an additional set of remote users, who access the reference service online, who are more demanding, less patient users who have greater expectations. This paper discusses the methods in Online Reference service and the role of reference librarian in the digital environment.