Gestão de processos em bibliotecas
| Main Authors: | Blattmann, Ursula, Reis, Margarida Maria de Oliveira |
|---|---|
| Format: | Journal PeerReviewed application/pdf |
| Bahasa: | pt |
| Terbitan: |
Sistema de Bibliotecas da Unicamp
, 2004
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/6275/1/RDBCI-2004-15-Ursula_e_Margarida.pdf http://eprints.rclis.org/6275/ |
Daftar Isi:
- The reflections contribute in the management of communication and information technologies at libraries. Presents concepts and characteristics of the management processes in organizations, with the purpose of give a view of the importance of processes, processes management, information management, information services and products at libraries. It considers information services and products managed by the use of new information and communication technologies to emphasize quality improvement centered in the users needs. The conclusion point to respect the diversity when implementing techniques and methods about process management at organizations.